Four families

Each family is a way of using a cosmetic or a personal-care product. It is not a prescription.

Cleanse

Gels and milks for washing. A cosmetic for skin you can see.

Say if you want a rinse-off gel or a milk. In the letter, repeat the moment and the texture. We do not diagnose skin.

• We do not say a cleanser treats a condition.
• Unscented is confirmed only when the written reply says unscented.

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Moisture

Creams and oils, described by feel. Light, cushioned, or oily.

Tell us the moment and the finish you want. We describe feel. We do not diagnose skin.

• We do not claim a cream changes a condition.
• We do not invent a percentage that is not in the written reply.

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Color

Face and lip cosmetics. The shade is named in writing.

Name face or lip. If you know a shade family in words, say it. We do not match a shade from a photo.

• A photograph on this website is not a shade match.
• We do not describe coverage as sun protection unless the written reply says so.

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Body

Washes, lotions, and scent, away from the face.

Say wash, lotion, or scent, and the moment. If you need unscented, say so. We confirm that word only in the written reply.

• Fragrance is not assumed.
• We do not describe a body product as a treatment, and we do not diagnose skin.

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